FAQ

What is the delivery delay for your product ?

Your order is treated within 48h then delivery may take 5-7days

 

 

Do you deliver worldwide ?

Not for the moment 

 

 

Where do you deliver your product from ?

From our Warehouse King's Road Petit Raffray

 

 

Do you supply with tracking of my order ?

Yes, 3 days after order placement you can request same by email on

bongomauritius@gmail.com

 

 

I have received a damaged article. What should I do ?

We are sorry to hear that. Kindly send us a picture of the damaged product  to bongomauritius@gmail.com and we will replace with same ASAP.

 

Where are you situated ?

We are located in King's Road, Petit Raffray

 

 

Do you have a refund policy ?

We do our best to resolve any problems our customer may encounter with their online purchase.If you wish to to be refunded, we will gladly do so. For more information please consult our refund policy 

https://bongoltd.myshopify.com/pages/refund-policy